ORLANDO, Fla.--(BUSINESS WIRE)--Global 360, a leading provider of Process and Document Management solutions, today launched the industry’s first true case management solution, Case360 11.0. Leveraging Global 360’s Persona-based BPM approach to meet the specific needs of all participants in a process, Case360 11.0 supports dynamic, ad-hoc processes and for the first time combines the advantages of case management with full support for conventional processes. Extending the role-based r